Recent job descriptions of estate managers have become a laughable list of unrealistic expectations and impossible deliverables. As with any job, an employee should have reasonable agility to adapt to ever-changing work environments. While the growing trend of homeowners wanting fewer staff in their homes is understandable, it shouldn’t be seen as an opportunity for unethical behavior.

Whether you are firing the staff or leaving on their own accord, let’s dive deep into some areas that might help improve your staff’s longevity. Retaining top talent is a game. Are you a rookie or a seasoned pro?

Hint for homeowners with household management staff: no healthy relationship is sustainable long-term without it.

It is possible to care for someone AND maintain professional boundaries and expectations. In fact, it is the most respectful way to protect and respect a relationship. Here are six suggestions for successful boundaries, outlining performance expectations, and tracking accountability with household staff.

In private service, experience matters. In addition to saving a life, understanding HR practices, and having the skills required for high-tech homes, private service differs from almost any other industry due to the broad range of experience needed and the personal nature of working inside someone’s home. Here are 7 factors critical to an employee's success and longevity.

Yes, we all understand that employing a household team affords a certain level of service. Even so, there are certain boundaries that these often unspoken service expectations cross. Some principals abuse the privilege related to household pet care, and it starts by merely stating that it's in your job description.

Keeping your staff happy can be tough with the demands of working on an estate. We walk you through the early warning signs of unhappy staff and how you can fix and prevent this from happening.

Find out the 3 people you need to reach out to immediately, and the questions to ask that will fortify your knowledge to build a proactive, no-fail mechanical maintenance policy for your property.