The Estate Management Systems Blog
The EMS team is here to help you navigate the ins and outs of managing luxury properties and lifestyles — from anywhere
eBook: Blueprint for Your Most Challenging Household Staffing Issues
It’s time to look at household staffing differently.
Did You Hire Level 1 Staff, Expecting Level 10 Service?
"Succession" points to the frequent misalignment between service level expectations and staff investment.
When Staff Become Family, Here's How To Set Healthy Boundaries
It is possible to care for someone AND maintain professional boundaries and expectations. In fact, it is the most respectful way to protect and respect a relationship. Here are six suggestions for successful boundaries, outlining performance expectations, and tracking accountability with household staff.
Really? Another Year Without A Household System?
We are all creatures of habit and get stuck in our ways, but when we get thrown sideways by daily “emergencies,” important tasks get dropped, and essential duties fall through the cracks, something’s got to change.
Protecting Estate Landscapes And Gardens
As estate managers for UHNW properties, we tend to agree that landscaping can be our worst nightmare. A lawn fungus before an event can spark chaos and force an 11th-hour re-sodding. An orchard infestation can take your citrus grove from spectacular to lackluster overnight. A dead tree can be a source of…